Processing Time

Orders are typically processed within 1–3 business days. Processing times may vary during peak periods.

Shipping Destinations

We ship within the United States and internationally.

Delivery Times

• United States: 3–5 business days

• International: 7–20 business days

Delivery times are estimates and may vary due to carrier delays or customs processing.

International Orders

International customers are responsible for any customs duties, taxes, or fees required by their country. Chale Jouve is not responsible for delays caused by customs.

Lost or Delayed Packages

Once an order has been shipped, Chale Jouve is not responsible for carrier delays or lost packages. Please contact the carrier directly with your tracking information.